SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington Employee Photos

Male Employee smiling with white background

Ken Parker

Ken Parker is the esteemed president of SERVPRO of Northeast Columbus and SERVPRO of Gahanna. Under his leadership, these franchises have thrived, offering exceptional restoration services to their communities. Ken's dedication to quality and customer satisfaction has been pivotal in establishing SERVPRO as a trusted name in disaster recovery and property restoration. His strategic vision and commitment to excellence ensure that clients receive prompt, professional, and reliable service in their time of need.

Nate Hinders

Nate Hinders serves as the controller for SERVPRO of Northeast Columbus and SERVPRO of Gahanna, overseeing the financial operations and ensuring fiscal responsibility for both locations. With a keen eye for detail and a strong background in accounting and finance, Nate plays a crucial role in managing budgets, financial reporting, and strategic planning. His expertise contributes significantly to the efficiency and success of SERVPRO's restoration services, helping the company maintain its reputation for excellence in disaster recovery and cleaning services.

Ron Pack

Ron Pack serves as the Vice President of SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In this role, he brings a wealth of experience and leadership to both franchises, ensuring they deliver top-notch disaster recovery and restoration services. Under his guidance, the teams are dedicated to helping communities recover from fire, water, and mold damage efficiently and effectively, maintaining the high standards of service that SERVPRO is known for.

Female employee smiling with white background

Jane Rogaliner

Jane Rogaliner serves as the Vice President of Marketing and Sales for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, Jane leverages her extensive experience and strategic vision to drive growth and enhance customer relationships. Her leadership is instrumental in maintaining SERVPRO's reputation for exceptional service and reliability in the restoration and cleaning industry. Jane's commitment to excellence ensures that both locations consistently meet and exceed their clients' expectations.

Wendy Ellsworth

Wendy Ellsworth serves as the Account Manager for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, she excels in building and maintaining client relationships, ensuring exceptional customer service, and overseeing various projects to successful completion. Wendy's dedication and expertise significantly contribute to the company's reputation for reliability and excellence in restoration services. Her commitment to her clients and her proactive approach to problem-solving make her an invaluable asset to the SERVPRO team.

Lindsay Squier

Lindsay Squier serves as the Commercial Account Manager for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, she is responsible for managing client relationships, ensuring exceptional service delivery, and addressing the unique needs of commercial clients. With a strong commitment to excellence and a deep understanding of the restoration industry, Lindsay plays a vital role in helping businesses recover from disasters efficiently and effectively, ensuring minimal disruption to their operations.

Bess Eley

Bess Eley serves as the Director of Digital Marketing for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In this role, she spearheads the company's online marketing strategies, ensuring a strong digital presence that enhances brand visibility and customer engagement. Her expertise in digital marketing enables SERVPRO to effectively reach and serve their community, providing top-notch restoration services with a commitment to excellence. Bess's innovative approach and leadership contribute significantly to the company's growth and success in the competitive restoration industry.

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Alexa Piazza

Alexa Piazza serves as the Senior Administrative Coordinator at SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, she oversees administrative operations, ensuring efficient workflow and top-notch customer service. Alexa's expertise and dedication contribute significantly to the smooth functioning of both branches, enhancing their ability to provide swift and effective disaster recovery and cleaning services to the community.

female employee smiling in front of wooden background

Kristen Smith

Kristen Smith serves as the Accounts Receivable Coordinator for both SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In this role, she is responsible for managing and overseeing the billing and collections processes, ensuring the accuracy and timeliness of accounts receivable transactions. Kristen's meticulous attention to detail and strong organizational skills play a crucial part in maintaining the financial health of these branches, contributing to their overall operational efficiency and success. Her dedication and expertise make her an invaluable member of the SERVPRO team.

Peggy Huff

Peggy Huff serves as the Accounts Payables Coordinator for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In her role, Peggy ensures the efficient handling of financial transactions, maintaining meticulous records and overseeing the timely payment of invoices. Her dedication and attention to detail contribute significantly to the smooth financial operations of both SERVPRO locations, supporting their mission to provide high-quality restoration services to their communities.

Donna Grubbs

Donna Grubbs serves as the Reconstruction Payables Coordinator for SERVPRO of Northeast Columbus and SERVPRO of Gahanna. In this role, she manages the financial transactions and payables related to the reconstruction projects handled by these SERVPRO franchises. Donna's meticulous attention to detail and strong organizational skills ensure that all payments are processed efficiently and accurately, contributing to the smooth operation and financial health of both SERVPRO locations. Her dedication and expertise are integral to maintaining the high standards of service and reliability that SERVPRO is known for.

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Patty Harris

Patty Harris is a dedicated professional working for Fire Mitigation at SERVPRO of Northeast Columbus and SERVPRO of Gahanna. With a strong commitment to restoring properties affected by fire damage, Patty utilizes her extensive knowledge and expertise to ensure efficient and effective mitigation processes. Her role involves coordinating with teams to assess fire-damaged sites, develop restoration plans, and implement strategies to return properties to their pre-damage condition. Patty's attention to detail and dedication to customer satisfaction make her an invaluable asset to both SERVPRO teams, helping clients navigate the challenging aftermath of fire incidents with compassion and proficiency.

male employee standing front of white background

Nick Hartley

Nick Hartley serves as the Carpenter Manager at SERVPRO of Northeast Columbus and SERVPRO of Gahanna. With his extensive experience and meticulous attention to detail, Nick ensures that all carpentry projects are executed to the highest standards. His leadership and commitment to quality make him an invaluable asset to the SERVPRO team, where he consistently delivers exceptional results and upholds the company's reputation for excellence in restoration and construction services.